Everything you need to know about the Best Western Plus Hotel Carlton in Annecy
Plan your stay
What are the check-in and check-out times?
Rooms are available from 3.00 pm on the day you check in. Check-out is by 11.00 am.
We also offer an express check-in and check-out service for a smoother arrival and departure.
We also offer an express check-in and check-out service for a smoother arrival and departure.
Is the reception desk is open 24 hours a day?
The Best Western Plus Hotel Carlton is open 24/7.
Our team is always happy to help with any questions and make sure you have everything you need during your stay.
Our team is always happy to help with any questions and make sure you have everything you need during your stay.
Does the hotel have its own car park?
Our hotel has 32 private parking spaces, available to book for an additional charge, subject to availability.
The car park is less than 150 metres from the hotel and is available from 3.00 pm on the day of arrival until 11.00 am on the day of departure.
With this convenient option, you don’t have to worry about parking during your stay in the centre of Annecy.
The car park is less than 150 metres from the hotel and is available from 3.00 pm on the day of arrival until 11.00 am on the day of departure.
With this convenient option, you don’t have to worry about parking during your stay in the centre of Annecy.
Is the hotel accessible to people with disabilities?
The Best Western Plus Hotel Carlton has 3 Executive rooms specially adapted for people with disabilities.
There is also a lift to all floors to make it easier to move around the hotel.
Please feel free to contact us when making your booking to check availability.
There is also a lift to all floors to make it easier to move around the hotel.
Please feel free to contact us when making your booking to check availability.
Are pets are allowed?
Cats and dogs are welcome at Best Western Plus Hotel Carlton, for an additional €12 per pet, per night.
If you’re planning to stay with your pet, please let us know when you book so we can make the necessary arrangements.
If you’re planning to stay with your pet, please let us know when you book so we can make the necessary arrangements.
Rooms
Are the rooms air-conditioned?
All our rooms have air conditioning to keep you comfortable all year round.
Can I book a room with a balcony?
Some of our rooms have a private balcony.
To enjoy a balcony during your stay, we recommend booking a Comfort Balcony Room or an Executive Balcony Room.
To enjoy a balcony during your stay, we recommend booking a Comfort Balcony Room or an Executive Balcony Room.
Are all the hotel rooms non-smoking?
All our rooms are strictly non-smoking so that all our guests can enjoy a pleasant stay.
Can we request a cot?
Cots are available free of charge by prior arrangement in Executive and Prestige rooms, subject to availability.
A high chair can also be provided on request.
A high chair can also be provided on request.
Breakfast, bar & restaurant
What does breakfast include?
€22 per person
Every morning, enjoy a generous buffet breakfast, with a wide selection of sweet and savoury options.
The buffet includes three varieties of bread, three types of pastries, five varieties of cake, bagels, fruit juices, cereals, coffee, tea, hot chocolate, jams, fruit salad, seasonal fruit and a selection of seeds.
It also includes cold meats from Maison Baud, smoked salmon, a selection of cheeses from Haute-Savoie and other regions (Reblochon, Tomme de Savoie, Abondance, Beaufort, etc.), sausages, bacon, and boiled eggs, scrambled eggs and omelettes, as well as a selection of 4 to 8 hot dishes, which changes with the seasons.
Alternatives are also available, including gluten-free bread, almond milk and soya drinks.
Along with your breakfast, enjoy a choice of 18 speciality drinks from our Barista coffee machine, including a wide range of coffees and hot chocolates, from classic favourites to hazelnut- and vanilla-flavoured varieties. You can also enjoy a Crémant de Bourgogne.
The buffet includes three varieties of bread, three types of pastries, five varieties of cake, bagels, fruit juices, cereals, coffee, tea, hot chocolate, jams, fruit salad, seasonal fruit and a selection of seeds.
It also includes cold meats from Maison Baud, smoked salmon, a selection of cheeses from Haute-Savoie and other regions (Reblochon, Tomme de Savoie, Abondance, Beaufort, etc.), sausages, bacon, and boiled eggs, scrambled eggs and omelettes, as well as a selection of 4 to 8 hot dishes, which changes with the seasons.
Alternatives are also available, including gluten-free bread, almond milk and soya drinks.
Along with your breakfast, enjoy a choice of 18 speciality drinks from our Barista coffee machine, including a wide range of coffees and hot chocolates, from classic favourites to hazelnut- and vanilla-flavoured varieties. You can also enjoy a Crémant de Bourgogne.
Times:
- From Monday to Friday from 6.30 am to 10.00 am
- At the weekend: from 7.00 to 10.30 am
Do you serve a express breakfast?
€9 per person
We serve an express breakfast from Monday to Friday, from 6.00 am to 6.30 am and from 10.00 am to 12.00 pm, and at weekends, from 6.00 am to 7.00 am and from 10.30 am to 12.00 pm.
Does the hotel have a bar?
Reserved exclusively for hotel guests, the bar is open daily from 7.00 am to 1.00 am.
Relax in our inviting bar and enjoy a coffee, tea, cocktail or refreshing drink at any time of day.
The bar also has a shop featuring regional specialities celebrating the flavours of Haute-Savoie.
Relax in our inviting bar and enjoy a coffee, tea, cocktail or refreshing drink at any time of day.
The bar also has a shop featuring regional specialities celebrating the flavours of Haute-Savoie.
Can we have lunch or dinner at the hotel?
For both lunch and dinner, the bar offers a selection of meals in jars, available from 7.00 am to 1.00 am.
Our menu features sharing platters, main courses, soups and desserts, with seasonal additions throughout the year.
Our menu features sharing platters, main courses, soups and desserts, with seasonal additions throughout the year.
Services & facilities
Is the Wi-Fi free?
Enjoy free Wi-Fi throughout the hotel Guests enjoy a fast, dedicated fibre-optic connection with speeds of up to 500 Mbps throughout your stay.
Is luggage storage available?
We offer free luggage storage before check-in and after check-out, so you can make the most of your day in Annecy.
What additional services are available?
We also offer a range of additional services to make your stay more enjoyable:
- Newspapers and magazines available to read
- Shoe-cleaning machines in the corridors.
- Photocopying and fax services available at reception 24 hours a day.
- Universal plug adapter available on request
- Taxi booking
- Iron and ironing board available free of charge on request
- Wake-up call on request
Location
Where is the Best Western Plus Hotel Carlton in Annecy?
The Best Western Plus Hotel Carlton is perfectly placed on the edge of Annecy’s old town, 200 metres from the railway station.
The old town and shopping district are just 100 metres from the hotel, and the Pâquier esplanade is only 600 metres away.
The old town and shopping district are just 100 metres from the hotel, and the Pâquier esplanade is only 600 metres away.
How do I get to the hotel from Annecy railway station?
Our hotel is just 200 metres from Annecy railway station, a few minutes’ walk away. An ideal location for travellers arriving by train.
Can I explore Annecy on foot from the hotel?
Best Western Plus Hotel Carlton is ideally located for exploring Annecy on foot.
The old town, shopping district, Pâquier esplanade and lakeside are all just a few minutes’ walk from the hotel, so there’s no need to use your car.
The old town, shopping district, Pâquier esplanade and lakeside are all just a few minutes’ walk from the hotel, so there’s no need to use your car.
Commitments
Why is Best Western Plus Hotel Carlton Green Key certified?
The Green Key certification recognises establishments committed to protecting the environment.
We take steps every day to reduce our environmental impact, including conserving water and energy, sorting waste, using more environmentally friendly cleaning products, and encouraging our staff and guests to adopt sustainable practices.
We take steps every day to reduce our environmental impact, including conserving water and energy, sorting waste, using more environmentally friendly cleaning products, and encouraging our staff and guests to adopt sustainable practices.
Does the hotel work with local producers?
Best Western Plus Hotel Carlton sources local produce to introduce you to regional specialities.
Breakfast includes cold meats from Maison Baud and a selection of Savoyard cheeses. Our bar also has a shop featuring local specialities, including organic honey, génépi liqueur, jams and blueberry shortbread.
Breakfast includes cold meats from Maison Baud and a selection of Savoyard cheeses. Our bar also has a shop featuring local specialities, including organic honey, génépi liqueur, jams and blueberry shortbread.
